Mauve - ACCA 13-Territory Inspection Dept.


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Return & Exchange Policy

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom commissions or personalised orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping Timeframe

Commission orders take approximately 1 - 3 weeks to complete.

► Please remember to message me with your address and phone number once you have purchased so I can process your order immediately.

• Canada: 5 - 7 business days*

• United States & International : 2 - 4 weeks*

(shipping upgrade and insurance available for domestic and international orders upon request)

* Shipping estimated time of arrival is not guaranteed and can vary. I cannot be held responsible if customs hold your package for inspections, or for any customs and import taxes that may apply.

If any problem should arise during transit, please notify me immediately and I will try my absolute best to solve the issue.